Shipping Policy

All orders are processed within 24 hours. Our average delivery time is 6 to 10 working days after processing. This is NOT a guarantee that the order will be delivered within this period. It is simply an estimate. All orders will be delivered guaranteed within 10 to 15 business days.


After 24 hour period of your order being processed, we're unable to cancel ANY orders due to them being registered within the warehouse, we are unable to pull the shipment back.


However, if you no longer wish to have the order, you will have an option of refusing it upon delivery, or paying for the shipping expenses and returning the product to our warehouse.


As soon as we receive the order in either cases, we will honor the money back guarantee.


For any questions or concerns, contact us at: info@tryvitalroots.com